Refund policy

Return & Exchange Policy

At ALL FIT, we want you to be completely satisfied with your purchase. Please read our return and exchange policy carefully before placing your order.

1. 7-Day Exchange Policy

ALL FIT offers a 7-day exchange policy. If you want to exchange your product for another size or colour, you can request an exchange within 7 days of receiving your order.

2. Size & Colour Exchange

Customers are requested to check our size chart carefully and select the correct size before placing an order.

If you need to change your selected size or colour after receiving the order, an exchange is available with the following charges:

  • Karachi: Rs. 200
  • Out of Karachi: Rs. 400

These charges apply when the exchange is requested due to the customer's own size or colour preference.

3. Free Exchange for Wrong or Defective Items

If you receive:

  • The wrong size sent by ALL FIT
  • The wrong colour sent by ALL FIT
  • A wrong product
  • A defective/damaged product

we will provide a free replacement/exchange, including the applicable door-to-door exchange service.

4. Exchange Conditions

To be eligible for an exchange:

  • The product must be unused and unworn.
  • The original tag card must still be attached.
  • The original zipper/packing must be intact and undamaged.
  • The product must be returned in its original condition.
  • Products that have been used, worn, washed, damaged, or altered will not be eligible for exchange.

5. No Refund Policy

ALL FIT does not offer refunds.

We only provide size or colour replacement/exchange according to the conditions mentioned above.

6. How to Request an Exchange

To request an exchange, please contact ALL FIT within 7 days of receiving your order.

Email: allfitpakistan@gmail.com
WhatsApp/Contact: +92 336 7723377

Please mention your order number and explain the reason for your exchange request.

7. Important Note

Please make sure to check the size chart before placing your order. ALL FIT will not be responsible for an incorrect size selected by the customer. However, a size exchange can still be requested within the 7-day period, subject to the applicable exchange charges and the conditions mentioned above.

ALL FIT reserves the right to reject an exchange request if the product does not meet the exchange conditions.